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2df5pypsp3qs's avatar
22 days ago

I have a serious problem with my account.

Here’s what I have tried:

cleared cache

restarted the game and device

switched networks (Wi-Fi / mobile data)

used VPN (WARP, Germany, Netherlands)

logged out and logged in again

tried from another phone with a different internet provider

The problem is still the same on every device and every network.

But other accounts work normally on the same phone.

So the issue is not my device or internet, but something is wrong on EA’s server side with my account.

Please help fix my account so I can join any League. I need to enter before the rewards reset.

 

Thanks.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hey there. What exactly is the problem you’re having with your account? What error message do you see?

    If you can share a few more details, it’ll be easier for us to help.

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