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9667061424718151's avatar
13 days ago
Solved

I take a ban by mistake

Iam had delete a game and rebroad it beacose I had alinder and when I get in I found my account had banded with no  massage in my account and gemail

  • Hi 9667061424718151​,

    Our Terms of Service take can look into this for you. Follow these steps to send in a ban appeal to them and they'll investigate the ban:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    1. Open the webform
    2. Fill out the form with as much detail as possible.
    3. Select Submit.
    4. Then select Email us.

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi 9667061424718151​,

    Our Terms of Service take can look into this for you. Follow these steps to send in a ban appeal to them and they'll investigate the ban:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    1. Open the webform
    2. Fill out the form with as much detail as possible.
    3. Select Submit.
    4. Then select Email us.

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

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