Forum Discussion

Seasoned Newcomer

2 months ago

Issue with FC Mobile Webstore Purchase (1000 FC Points Pack)

I tried to purchase the 1000 FC Points – 225 BDT pack from the FC Mobile Webstore, but the transaction keeps failing. Every time I attempt to complete the purchase, it shows a failure message and the...

android

EA_Pulsar

Community Manager

2 months ago

Hey d9ihgm5nk2n4. Have you tried opening the FC Mobile Webstore in a different web browser? Also, check that the region and language at the bottom of the page are set correctly. And just to confirm, are you using a VPN right now?

d9ihgm5nk2n4

Seasoned Newcomer

2 months ago

No, I didn’t use a VPN.