Issue with webstore

Hi I’m still having issues with my webstore region saying it’s not available in my country I have spoke to many people FC mobile support team EA Forums, EA support chat and still nothing. I just want my web store to work so I can purchased packs I have sent my UID and was told I can get it changed manually when I contact customer support and when I do they turn off the chat and end the convo. I am from the UK and set my account up here and my region is set up in Namibia? Can I get this changed? I was also told to make another account which I refused.