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2npfwvsrydfl's avatar
2npfwvsrydfl
New Novice
7 days ago
Solved

Log in issues

Good day good people

As of yesterday noon I seem to have a problem logging in. Receiving error " We've failed to log in. Please try again. 0x00000001

I have try numerous times and cleared cache but still nothing. Any ideas? Or is there an issue with FC Mobile currently?

  • Hey 2npfwvsrydfl​. Could you please double-check that the time, date, and region on your device are set correctly?
    If the region was changed, try uninstalling and reinstalling the game. Ensure that your account is linked to save your progress first. 

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey 2npfwvsrydfl​. Could you please double-check that the time, date, and region on your device are set correctly?
    If the region was changed, try uninstalling and reinstalling the game. Ensure that your account is linked to save your progress first. 

  • 2npfwvsrydfl's avatar
    2npfwvsrydfl
    New Novice
    6 days ago

    Hey EA_Pulsar

    Uninstalling and reinstalling worked like a charm. Thank you very much. Much appreciated

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Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.Latest Activity: 2 hours ago
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