Login error

Whenever I try to open the game it always says failed to log in and it’s been a day just saying that do any of yall know how to fix this. (I can’t download anything because of a billing error)

ios

3 Replies

EA_Pulsar
Community Manager
7 months ago
Hey ramez4534455 Could you please switch between mobile data and a WiFi connection to see if that makes any difference? If possible, try using a different network and close any other apps still running on your phone.
ramez4534455
Seasoned Newcomer
7 months ago
I’ve tried all of those methods and none of it worked
EA_Pulsar
Community Manager
7 months ago
You can find some other troubleshooting steps on our website, but eventually you may need to reinstall the app on your phone. (Do that only if you linked your account).

iOS
Andriod