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Ikonik1245's avatar
Ikonik1245
Seasoned Newcomer
23 days ago

Re: Login failed 0x00000001

Its not letting into the app at all, can someone help me out with my situation.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hi Ikonik1245​,

    Appreciate you popping up that screenshot capturing the error you're seeing. A few others have come across this, too, so I've merged your post into the one thread to keep this all together. Please run through these few steps, and let us know if that sorts things for you:

    EA_Pulsar wrote:

    Hey there! Please double-check that the time, date, and region on your device are set correctly. If you changed your region, try uninstalling and reinstalling the game. Just make sure your account is linked first so your progress is saved.

    - EA_Lanna

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