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torn_top7's avatar
2 years ago
Solved

Market error: “The order cannot be cancelled”

I listed a purchase for a player (92 Jairzinho) in the market. When it was still being listed, I decide to cancel the purchase to get the coins back.

however an error message “The order cannot be cancelled” pops up and I am not able to cancel the order. I tried to re-purchase the same player with a different price and the same error pops out. I am stuck with the list and no way to retrieve my coins.

Also in the market, my purchase price was actually not listed so there is no way my purchase can further succeed.

i am running iOS and never experienced something like this in the game before.

  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Hey everyone, 


    Thank you for reaching out about this! 

    The issue should be fixed now. When you have the chance please give it another go, and let us know if you're still running into any trouble. 

    We appreciate your patience while we were working on getting this sorted.  

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