Missing 3rd Anniversary Milestone Compensation Rewards – Not Appearing in Inbox

Subject: Missing 3rd Anniversary Milestone Fix & Celebration Rewards

Dear EA SPORTS FC Mobile Support Team,

I am writing to report an issue with the 3rd Anniversary Milestone Fix & Celebration Rewards.

I received an in-game announcement stating that the progression tracking issue had been resolved and that the following compensation rewards had been sent to my inbox:

- 3 Draft Vouchers

- 3,000 Gems

- 300 Star Shards

However, when I checked my in-game inbox, I could see the announcement but could not find or access the actual reward message. My inbox indicates that there are no new messages, and I am unable to claim the promised rewards.

I kindly request that you investigate this issue on my account and verify whether the compensation was successfully delivered. If the rewards were not credited, please help me receive the full compensation promised in the announcement.

I have screenshots showing the announcement and the missing inbox message, which I can provide as evidence.

I have been playing FC Mobile for years and enjoy the game. I would appreciate your assistance in resolving this issue as soon as possible.

Thank you for your time and support.

Regards,

An FC Mobile Player