Not able to log-in
I had left fc mobile for some time but now i want to return to the game. I installed the game from play store and did all updates. When i tried logging in with my ea acc with my email. It asks a veri...
Forum Discussion
EA_Lanna
Community Manager
Community ManagerHey af1exo4biimc,
Sometimes, the emails with your verification codes can end up in your spam/junk folder. Please take a look there and make sure to check if the EA email address is not blocked.
If the email isn't in your spam folder and the EA email is not blocked, try to use your backup codes in place of the verification code for now to reset the login verification settings.
For context, when you set up login verification for the first time, the backup codes are displayed on the screen, and these codes are there to help you if you can't access your email or receive the verification codes for some reason. You would have ideally written them down as directed at the time some place safe.
- EA_Lanna
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