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lwg9yy0bxhz2's avatar
2 days ago
Solved

Not being able to switch between 115 in frozen fortune picks

Good evening,

I am reporting a bug where I spent 50 fc points on the frozen fixtures picks and I got lucky with the 115. I immediately thought I got lucky but I misclicked the screen, forcing me to pick ribery even though I wanted to pick 115 Gareth bale. Could you please fix this bug and give me the 115 Gareth bale card while taking away the 115 ribery card?

Many thanks,

 

  • You can try raising a ticket with EA Helpdesk via the in-game menu. However, historically, once you choose something, it's set in stone, and I have not seen or heard of getting cards changed later, even if players selected something in error. You'll likely have to live with 115 Ribery. Good luck tho.

3 Replies

  • dzrtr's avatar
    dzrtr
    Hero
    20 hours ago

    It is in the game menu.....  Settings -> Customer Service
    Good luck....

  • Thank you for the response. The pick was glitching and forced me to pick ribery even though I didn’t want him. Could you please provide the ea helpdesk email as I would like to try and get Gareth bale and receive compensation for this glitch.

  • You can try raising a ticket with EA Helpdesk via the in-game menu. However, historically, once you choose something, it's set in stone, and I have not seen or heard of getting cards changed later, even if players selected something in error. You'll likely have to live with 115 Ribery. Good luck tho.

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