Forum Discussion
32 Replies
- MarcChrq2 years agoNot applicable
So I bought the event pass yesterday and it worked just fine but today when I completed the skill games ,the pass suddenly stopped working and I can't collect the event pass premium items I can only collect the normal items.
- yarhds81i8yc2 years agoNot applicable
Facing same issue... Got first 3 premium awards. Now it's showing to purchase again. Kindly urgently help.
- JTEDWARDS252 years agoNot applicable
Exact same issue. Must be some sort of glitch. Even bought the premium star pass, on top of the star pass I bought yesterday and it still won’t give rewards
- rzz07h92nebf2 years agoNot applicable
Same problem
- DarrenWit2 years agoNot applicable
Bought conmebol pass but can’t claim rewards
- k8346crdy4lb2 years agoNot applicable
Product: EA SPORTS FC Mobile
Platform:Apple iPhone
What's your device's make and model? Iphone 12 pro
What's your device's firmware? Apple
What is your game version? EA FC 24 mobile
In what game mode did the bug occur? Live Event
How often does the bug occur? Every time (100%)
What happens when the bug occurs? I pursued the Pele pass yesterday and get the rewards for yesterday. After playing the event today I couldn’t collect the new rewards in the purchased part in Pele pass
What time did you see the bug? (HH:MM AM/PM) 02:30 AM
I pursued the Pele pass yesterday and get the rewards for yesterday. After playing the event today I couldn’t collect the new rewards in the purchased part in Pele pass.
I reinstalled the game again and still face the same problem.
- igp9i2ly13o72 years agoNot applicable
I also have this same problem... thoight I have to buy event pass again but it's not even available anymore. It's a bug. I hope they fix it
- ns1bdugrigep2 years agoNot applicable
Product: EA SPORTS FC Mobile
Platform:Apple iPad
What's your device's make and model? iPad 9th
What's your device's firmware? ios 16.7.1
What is your game version? 20.0.03
In what game mode did the bug occur? Store
How often does the bug occur? Every time (100%)
What happens when the bug occurs? I can't redeem the rewards from the premium event star pass
What time did you see the bug? (HH:MM AM/PM) 10/20/2023 between 9:00 - 10:00 am
These are the proofs of my payments I bought 1000 FC points and I got them, but the event premium star pass I cannot redeem any reward at all now
my email: [edit: email address removed]
I've sent a ticket in the ingame support and no help - 995de852d3424912 years agoNot applicable
- ns1bdugrigep2 years agoNot applicable@siuai8idhye8 same