Forum Discussion

1 year ago

Solved

Problem linking FC account with an EA account

I have a problem when trying to link a FC account with an EA account, I get this phrase error":"invalid_request","error_description":"Missing mobile signature","code":100020}

Ivan1996
1 year ago
Different device solved problem

Ivan1996

1 year ago

@mendozzamagic yes and its not working

mendozzamagic

Hero+

1 year ago

@Ivan1996 Hi, I spoke with the team - they have not seen any other similar issues so have suggested:

1. Force close app and restart device
2. If that doesn’t work, try a different network connection.
3. If that doesn’t work, try a different device if you can (if you use a different device to link, it will show on your account on the other device as well)

Ivan1996
1 year ago
First 2 are not working ill try instaling game on different device
Ivan1996
1 year ago
Different device solved problem
mendozzamagic
Hero+
1 year ago
@Ivan1996 Excellent - thanks for being patient and working through it 👍