Forum Discussion

Icon for EA Staff (Retired) rank

EA Staff (Retired)

Re: Logged back into account, starting new game

To confirm if you had connected your game to an external account you will want to sign back into that account to restore your progress.

If your still missing progress, reach out to our support via the in-game option; [Information] How to contact support

Thanks!

4 Replies

YEEZU3
Not applicable
1 year ago
The 'chat with us' option isn't with a real person. I need a human to resolve my issue, not a bot. I can't believe it's so difficult to get a response from such a big company like EA. Oh my gosh!
EA_Illium
EA Staff (Retired)
1 year ago
Hi @YEEZU3, which options do you select when entering in case information?
Wuyl233
Not applicable
1 year ago
不管是删除还是覆盖都找不回来，我的号也是这样没的，前一天还在玩第二天号就没了。
EA_Illium
EA Staff (Retired)
1 year ago
Hello @Wuyl233

At the moment the following languages are supported on Answers HQ:

English

Deutsch

Español

Français

Russian

Português

Jezyk polski

Italian

Nederlands

You can also contact an EA Game advisor at go.ea.com/HowToEAHelp.

Cheers!

Recent Discussions