Forum Discussion

Re: Why I can't login to an account that is linked to Facebook

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14 Replies

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @5555555200055 There are quite often issues with Facebook connection, particularly if you are trying to use multiple accounts on the same device … I suggest that you use Apple or Google as your primary account links
  • RaZat007's avatar
    RaZat007
    New Scout
    2 years ago

    Wat ru even saying man ? So u mean its our fault ? It was just working fine 5 days ago. And i dont have any multiple fb accounts logins. Ea is just refusing to fix this. We all are not been able to play ea fc mobile from 4 days nd all ea is giving are excuses. I have invested so much in this game nd now i have missed all new event contents, quests nd exchanges deadlines. Whos gonna compensate us that ? It dont feels like ea to me, feels like a small random indo game company.

  • TheRalacatorrr's avatar
    TheRalacatorrr
    2 years ago

    Ok, but we have only linked our accounts to Facebook and can’t log back in, we need to find a way to gain access back to our accounts before we can link it. 

  • RaZat007's avatar
    RaZat007
    New Scout
    2 years ago
    @TheRalacatorrr I can also say for a fact that i had also linked multiple platforms appleid nd apple game center with facebook. Bt when i try to login with another platforms, its shows level 1 new account. I dont know wtf ea did with our accounts nd now it feels like they r trying to hide from it cause they dont even know how to fix it 😠
  • Sadly you’re probably right, the way EA have handled this is awful. They don’t read the messages I send and simply reply with the same link for iOS troubleshooting all the time which I told them repeatedly doesn’t work. Btw have you been able to find a solution? I cleared all cookies and cache, changed my Facebook, logged in through a new device and nothing works? Should we delete our previous FC Mobile log in through Facebook and log in again or could that delete our account? 

  • RaZat007's avatar
    RaZat007
    New Scout
    2 years ago
    @TheRalacatorrr If you do that u will all ur progression of the game. U have start with level 1 new account. I dont know wtf they doing. Now they have made so that no one can create issue tickets too. It just goes to troubleshooting nd ea answers page lmao
  • RaZat007's avatar
    RaZat007
    New Scout
    2 years ago
    @Sanyosa so ur saying ea is in holidays for 14 days nd there players r not been able to play their games ??
  • RaZat007's avatar
    RaZat007
    New Scout
    2 years ago

    After 22 days all EA changed is facebook login popup designs only. Still same error. Wats wrong with EA ? 😡 

  • ofiroz's avatar
    ofiroz
    2 years ago

    Same problem here i can login with my iPhone but not on my iPad… EA please fix this issue 

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