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Callmejill07's avatar
Callmejill07
Newcomer
7 months ago

region change

Hello EA Support Team,

I am having trouble updating my account details. I cannot change the Country/Region setting on my EA account (currently set to United States), and I am also unable to verify my Myanmar phone number (+95). Every time I try, I get the error: "Something went wrong. Try again later."

Here are my details:
- EA Account Email (Google account): ([edit: email address removed])
- EA ID: Callmejill07
- Game Account Name: Jill
- Current Country/Region on account: United States
- Desired Country/Region: Myanmar
- Phone number I tried to add: +95 9xxxxxxxx (without the leading 0)

I have already tried:
- Clearing cache and cookies
- Different browsers (Chrome, Firefox, mobile and desktop)
- Turning off VPN/Proxy

But the issue still persists. Could you please help me update my account’s Country/Region to Myanmar and allow me to verify my Myanmar phone number?

Thank you for your assistance.

Best regards,  
Jill

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