Request for 60Fps/High
Issue - I am unable to select high frame rate"(60 FPS)in the game graphics settings.It shows"not supported on this device"despite the hardware being fully capable. Device details. *Model:Infinix ho...
Forum Discussion
The refresh of your screen is irrelevant, to be fair.
Both the Helio series and Dimensity 6300 are 6nm, and both use the same underlying CPU architecture from around 2017–2018 (2x A76 performance cores and 6x efficiency cores A55). The difference is basically a small clock bump from about 2.2GHz to 2.4GHz. It’s the same now, ancient 6nm architecture, just slightly tuned so it can handle 5G.
Despite the late 2024 label, it’s still paired with a Mali-G57 MC2 class GPU released mid 2020, which is where the second bottleneck is. That’s the limiting factor in gaming and anything heavier.
No one is saying it is a hardware failure. It is just ancient hardware in a so-called "new" phone. It might play some games okay, but for others, it is a hard no. There is a reason why these chips have not been whitelisted in years. You cannot slap a 2024 sticker on 6-7 year old at the time of release tech and expect it to actually perform like tech actually released in 2024 or later (3nm).
And your official response is already out: https://help.ea.com/en/articles/ea-sports-fc/fc-mobile/system-requirements/
"I think we’re missing the point here. I’m not asking to run the game on 'Ultra' at 120 FPS. I’m asking for the 60 FPS toggle to be unlocked for a device that consistently scores 435,000+ on AnTuTu v10.
There are several older devices with lower benchmarks and similar Mali-G57 GPUs that have 60 FPS whitelisted. The Dimensity 6300 is a 2024 6nm chip with better thermal efficiency than the G99 or G700 series you mentioned. If the hardware can maintain a stable 60 FPS on 'Low' settings in other major titles, there is no technical reason for EA to hard-cap it at 30 FPS other than a missing entry in their device database. My request stands: please update the whitelist for this 2024 model."
Didn’t miss your point, the request to review the list was already sent.
That still does not change the fact that a low-end phone using the Cortex A76 architecture from 2017/18 is still low-end hardware, so expectations probably need a slight reality check for people running those specs.
There is a reason these phones cost 100 euros and not 1500 euros. That is not even a dig, it is just basic hardware tiers. Marketing stickers like 144Hz gaming display do not magically turn Cortex A76 cores and a Mali-G57 MC2 into flagship performance. It's just deflecting attention from the bottlenecks caused by hardware limitations.
People also put way too much weight on AnTuTu numbers. Those benchmarks are usually run on clean phones, fresh thermals, minimal background apps, and ideal conditions. Real devices with background apps, battery saving junk, thermal throttling, and half-full storage do not behave like benchmark videos.
Also slightly ironic that my “extremely ancient” Samsung S10 still sits in the same general architectural conversation as some of these “new gen gaming” phones you claim to be superfast ;) Nearly a decade-old phone :)
