Forum Discussion
15 Replies
- _Travissnotscott7 days agoRising Novice
EA_QueenBee hello?
- _Travissnotscott7 days agoRising Novice
I have the issue when I use both and he uses mobile data he’s tried different service providers and WiFi as well and there’s still no positive outcome.
- EA_QueenBee7 days ago
Community Manager
Do you both have the same issue when you use mobile data instead of wifi? (Or vice versa)
- _Travissnotscott7 days agoRising Novice
I do not have another device but my brother uses Redmi 13c and he has the same issues.
- EA_QueenBee7 days ago
Community Manager
Hey _Travissnotscott,
We have an article with some more troubleshooting steps you can try here.
If they don't solve the issue, do you have another device you can install the game on? If so, could you let me know if that device is having issues too?