This happens to me on fc mobile, sent the screenshots to in app support and they sent me here

@rtutto1 Make sure they are not trained, if you have trained that card then they wont appear. Make sure youn haven't put them on any other lineup.

Same players won't appear to rank up

Sanyosa
Seasoned Ace
2 years ago
@rtutto1 So give us examples 😉
rtutto1
2 years ago
It happens with Zico, Lahm, Matthäus, Zidane, all these icons and more
Sanyosa
Seasoned Ace
2 years ago
@rtutto1 You muat have a tradeable version and rank it with same tradeable or untradeable card. Make sure they are all outside any lineup.
If you have examples send some screens
totynationfm
New Veteran
2 years ago
@rtutto1 Make sure they are not trained, if you have trained that card then they wont appear. Make sure youn haven't put them on any other lineup.
rtutto1
2 years ago
I've already trained some of them them before so I don't understand what's the problem now and they were in my first lineup
totynationfm
New Veteran
2 years ago
@rtutto1 If you've trained them then they won't appear for rank however you can rank them up. Make sure they are not trained. If you have trained the players they won't appear in the lineup.
rtutto1
2 years ago
Ok thank you for your help, you've been very nice to me
totynationfm
New Veteran
2 years ago
@rtutto1 glad was able to help you 🙌🏼🙌🏼😊😊