Forum Discussion

brrf3yge7z8n's avatar
brrf3yge7z8n
Newcomer
21 hours ago

screen freezes when opening kick off (starter house)

Has anyone experienced something similar? This is very annoying, especially since I'm a beginner who needs a lot of resources. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hi there, Sorry to hear you're running into this issue with the game freezing when opening Kick Off. 

    Could you try the following steps and let me know if that helps?

    1. Close FC Mobile completely.
    2. If you're on Android, clear the game's cache from your device settings.
    3. Restart your device.
    4. Launch the game again and try entering Kick Off.
    5. Check whether there are any unfinished Kick Off tutorials, quests, or objectives and try to finish those