iOS 27 or fc mobile ?
Hi EA Support, I’m experiencing serious performance issues with FC Mobile on my iPad after updating to iOS 27. The game has become very choppy and frequently stutters during gameplay. Before the update, the game was running much more smoothly on the same device. The issue is especially noticeable while playing matches, and it is affecting the overall gameplay experience. I have already tried restarting my iPad and closing background apps, but the problem still occurs. Could you please check whether FC Mobile currently has any compatibility or optimization issues with iOS 27 and let me know if there is a recommended fix? Device: iPad A16 OS: iPadOS 27 Game: EA SPORTS FC Mobile Thank you.3Views0likes0CommentsError at loading screen - Unable to access the configuration of current build
Retry[2CUJmydsf_Ada4R4Cy__BI] Unable to access the configuration of current build. Please reboot the game and try again later. 0x20820000|00038FFFFFFFF|00B50F9F|2CUJmydsf_A its just mine only or? CM: Edited thread title to provide additional context.39Views0likes3CommentsMatch Screen Freezes / Game Stops Responding During Ranked Match
Issue Description: While I was simply playing a normal Ranked Match, the game suddenly stopped responding and the match screen became completely stuck. The match itself was no longer progressing properly. I could only open the Emote/Emoji section and the Substitute Player section, while the rest of the match controls and gameplay were unresponsive. I could not properly control my players or continue playing the match. The game remained stuck like this, and as a result, I was unable to continue the match normally. I eventually lost the game because of the freeze, even though the issue was caused by the game becoming unresponsive. I have attached a screenshot showing the exact state of the match when the issue occurred.25Views0likes1CommentDownloading resources freeze in vsa at 100%
I am using realme p1 5g mobile & have access to 5g internet in mobile & also wifi connection. I am experiencing freeze in downloading resources when I start a vsa ranked matches often. Downloading resources from 25% to 100% taking very long in most of the matches when I experience this error. Kindly resolve this issue!!!31Views0likes1CommentSerious game glitches
Hello, I’m experiencing a serious freezing/glitching issue in FC Mobile. The game suddenly freezes for a few seconds at very important moments during matches. For example, when I’m about to score a goal, the entire game can stop responding. When it starts working again, I have already lost the ball. The same thing happens when my opponent is about to score. The game freezes, and by the time it resumes, I have already conceded the goal and have no chance to react. My network connection is good, and my FPS is set to the highest possible setting. I have also reduced all other graphics/settings to the lowest possible level while keeping FPS at the highest. I even created a dedicated gaming mode for FC Mobile that stops other apps from running in the background whenever I open the game, but the problem still continues. So I don’t believe the issue is caused by my network, FPS, background apps, or graphics settings. The freezing happens repeatedly during critical moments of gameplay and is seriously affecting my matches. Please investigate this issue and let me know if there is a fix. I would really appreciate your help. [Thread moved from FC 26 EN to FC Mobile EN. EA_Claus]38Views0likes1CommentFC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices ?
I'm writing to report a performance issue on my VIVO Y93, (6GB RAM, 60Hz display). The 60 FPS option is completely unavailable in EA SPORTS FC Mobile, even though this chipset is more than capable of handling it. Other graphic-intensive games run at 60fps and above on this device without any issues. This is clearly not a hardware limitation — it's a missing software optimization on EA's side. Many players with Helio devices are facing the same problem, and we'd appreciate an official response and a fix in an upcoming update. Please add Helio to the list of supported devices for 60 FPS. Thank you. android67Views0likes1CommentNetwork problem always lags
Oh my gosh, why does it always lag suddenly when I'm in a 1v1 with the goalkeeper, even though my network connection is very good? Why is that? Every time I build up from the back to the front, it always lags. Suddenly, it makes my game limited and invites emotions, please fix it as soon as possible, I hope this admin will notice me, please, I want to play smoothly Without any interference whatsoever, even though I have set the graphics to low and my phone's storage is still large, please fix this 😕🙏🏻🥺12Views0likes1CommentSettings gear icon unresponsive — can't access in-game support
Hi, my son's original FC Mobile account (child/Guest account) became inaccessible after the app disappeared from my tablet. I reinstalled and created a new account using my own birth date (as advised by EA support), but the Settings (cogwheel) icon on the home screen doesn't respond when tapped, so I can't reach Customer Service in-game to follow up on case #252888661 with an EA agent (Javaid M). I've tried clearing cache, uninstalling/reinstalling, and restarting the tablet — nothing makes the gear icon clickable. Anyone else experienced this, or know a workaround?Solved29Views0likes2CommentsLag issue
Whenever I play head to head match my game lags very bad even though my phone is 60fps and 8gb ram and I also have 16-20stable ping network this lag leeds to slow movement of my players even though having team of 127ovr top cards it feels very slow so please solve lag issue I have lost many match due to thisSolved30Views0likes1Comment