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n1rkrvjeg6kr's avatar
n1rkrvjeg6kr
Newcomer
1 year ago

Stuck on loading screen after update

After the LaLiga update, I can't access my account, it's always stuck on the loading screen, even if I manage to log in i'll get stuck on the loadeng screen again. evet though my internet connection ...
android
EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 year ago

Hi n1rkrvjeg6kr, 

Does the loading issue happen when loading into the homepage or for a particular game mode? It might be something technical that a bit of troubleshooting would help sort. Beforehand, can you double-check if your game is backed up and that you have a copy of your User ID?

- EA_Lanna

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