Subject: Request to Unlock Ultra Graphics & 90/120 FPS for Infinix GT 20 Pro

Hello EA Support Team,

I am writing to report that the graphics and frame rate settings in EA SPORTS FC Mobile are currently locked at 60 FPS and limited graphic presets on my Infinix GT 20 Pro.

This device is powered by the MediaTek Dimensity 8200 Ultimate processor, a dedicated Pixelworks X5 Turbo gaming display chip, and a 144Hz AMOLED screen, which is more than capable of running the game smoothly at maximum settings. However, the Ultra graphics and 90/120 FPS options are missing/unavailable in the in-game settings.

Please add the Infinix GT 20 Pro to the official whitelist in the upcoming update so I can access the full graphics and high frame rate options.

Here are my device details:

- Device Model: Infinix GT 20 Pro (X6871)

- Processor / Chipset: MediaTek Dimensity 8200 Ultimate

- Display Chip: Pixelworks X5 Turbo

- GPU: Mali-G610 MC6

- RAM: 8GB / 12GB

- OS Version: Android 14 / XOS 14

- Screen Refresh Rate: 144Hz

Thank you for your time and assistance!