Forum Discussion

Seasoned Newcomer

7 months ago

Solved

Suspended Account

I have my network issue for almost 15 days when i play fc mobile and start any h2h matches unfortunately i got disconnect i don't know why its happen but i think its happen for my wifi. then today wh...

EA_Lanna
7 months ago
Hi 3ree6ixstreetrap,

I'm sorry, you're on the community boards. We aren't able to help with bans here.

Our Terms of Service team can take a look into a ban or suspension for you. If you believe there was some sort of mix-up in the application of that ban, send an appeal and it'll reach them. This guide will help you learn how to reach out to them and includes some advice on filling out the web form to appeal to it.

Get information about EA Account locks, bans, and suspensions

- EA_Lanna

EA_Lanna

Community Manager

7 months ago

Hi 3ree6ixstreetrap,

I'm sorry, you're on the community boards. We aren't able to help with bans here.

Our Terms of Service team can take a look into a ban or suspension for you. If you believe there was some sort of mix-up in the application of that ban, send an appeal and it'll reach them. This guide will help you learn how to reach out to them and includes some advice on filling out the web form to appeal to it.