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btcinky1971's avatar
btcinky1971
2 years ago
Solved

The fc mobile 24 app on apple ipad will not open. It worked up to 2 days ago

The FC mobile app won’t open. It was working up to 2 days ago. I am using an IPad. 
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @btcinky1971 

    Thanks for sharing your experience with FC Mobile, can we try going through our troubleshooting guide?

     

    Mobile (iPad and iPhone)

    Troubleshooting EA mobile games on iPad and iPhone

     

    If this continues would it be possible to get the following bits of information?

    • Player ID:
    • Device (make/model):
    • Are you playing on Cell Data or Wifi?
    • Have you tried another device?
    • Do you get any error messages?

    Cheers,

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @btcinky1971 

Thanks for sharing your experience with FC Mobile, can we try going through our troubleshooting guide?

 

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

 

If this continues would it be possible to get the following bits of information?

  • Player ID:
  • Device (make/model):
  • Are you playing on Cell Data or Wifi?
  • Have you tried another device?
  • Do you get any error messages?

Cheers,

About FC Mobile Technical Issues

Trouble with EA SPORTS FC™ MOBILE? Issue with a crash, or error? Join this community to discuss troubleshooting.2,720 PostsLatest Activity: 5 hours ago