unable to access the configuration of the current build IOS

i did it but still, it doesn’t work

Hey @comeTopapa13 

Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?

Mobile (Android)

Troubleshooting EA mobile games on Android devices 

Mobile (iPad and iPhone)

Troubleshooting EA mobile games on iPad and iPhone

If this continues would it be possible to get the following bits of information?

• Player ID:
• Device (make/model):
• Are you playing on Cell Data or Wifi?
• Have you tried another device?
• Do you get any error messages?

Cheers,

Hi there - we're experiencing the config/build error on startup.  iPhone Xr  running iOS 17.2.1.  100 GB of free storage open.

Have tried hard reset.  Deleting app and reinstalling.  Deleting app, hard reset and reinstalling.

Actual Error message:

Retry : Unable to access the configuration of the current build.  Please reboot the game and try again later.

0x0A080FFF-

B00D92C561002000000007

FFFFFFFF

Would appreciate any help.  Have gone through the EA iOS troubleshooting page and no luck.

It worked a few days ago.  We were getting the same error, but after restarting or deleting/reinstalling a few times, it would work on occasion.  Now that solution doesn't work anymore.

Worked briefly today (we were at the dentist on another wifi network).  Came home and got the same error.

Please assist  i have done all the trouble shooting solution and still i cant launch the game  the problem how can i  get the information about my account if the game is not opening such as the id  my username i know it can you please assist