Forum Discussion

0uxieyicuagt's avatar
0uxieyicuagt
Newcomer
8 days ago

Unable to Log In to FC Mobile

Hello 

I have a problem to get in. I am getting a message to reboot the game .what should I do?

CM: Updated thread title for clarity and context. 

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hi! Sorry you're having trouble getting into FC Mobile. Please try the following first and see if that helps:

    1. Completely close FC Mobile and reopen it.
    2. Restart your device.
    3. Try switching between Wi-Fi and mobile data to rule out a network issue.
    4. If your game progress is linked to your EA Account, Google Play, Apple ID, or Facebook, you can safely uninstall and reinstall the game.
    5. If the issue continues after reinstalling, please share more information about your device, region, and include a screenshot of the error message if poissible. Thanks