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MasterChiefX01's avatar
MasterChiefX01
Rising Novice
12 days ago

Unable to Make Purchases from EA Web Store

Hello Everyone! I have an issue that I hope that someone can assist me with. I had more than 3 chats with EA support, but all I had were copy-paste answers and horrible customer service. I'm trying...
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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
8 days ago

Hey there.  This error usually means the Web Store is detecting a different country/region than the one associated with your FC Mobile account, EA Account, or payment method.

Please make sure your payment method, device and store region settings, and current location all match Poland. Also, disable any VPNs or proxies if you're using them. Change your default web browser and test it again. 

If everything is set to Poland and the error still appears, it's possible the FC Mobile account was originally created in a different region. Unfortunately, the account region cannot be viewed or changed after registration.

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