Unable to make substitutes

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

• Player ID (Select the setting icon --> UID):
• Which game modes are you playing?
• Are you getting an error message? 
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

Same bro i can't access subs in game

Player ID:

551516938778300416

Which game modes are you playing?

Every single one. All the challenge modes, division rivals, kick-off matches, etc. Everything.

Are you getting an error message?

No, I do not get an error message.

What Device are you using?

Mi 11 Lite Pro 5G - MIUI Global 14.0.7

If possible, share a Screenshot or Clip of the issue...

Sure, I will attach two screenshots 

Do you have any device or app updates pending?

No, I do not have any device or app updates pending.

Also, I would like to mention that Auto-Substitution doesn't always work. What I mean by that is, even though I have it enabled it doesn't put on any of the players that I have as substitues. However that's not the case when I'm playing the UEFA Champions League game mode. When I'm playing this game mode, I am still not able to put on substitutes but they sometimes get put on automatically. However, I cannot decide whether they actually get in or not. I'm saying this because before the update, when the game was still FIFA MOBILE 2023 I remember you could choose not to do a substitution even if you had Auto-Substitution on and the game wanted to put someone in the field. However, when my substitutes get on when I'm playing UEFA Champions League, I do not see any option to not make that substitution. However, I do not even know if you get to choose anymore, since I haven't been able to make any substitution since the game got updated to FC Mobile.

1.UID : 471225276600434688

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Motorola Edge 30 

5. No device or app update pending 

@EA_Illium wrote:

Hey Everyone, 

Thanks for reaching out to the FC Mobile community on Answers HQ!

If you are still running into issues with making substitutions, please let us know the following:

• Player ID (Select the setting icon --> UID):
• Which game modes are you playing?
• Are you getting an error message? 
• What Device (make/model) are you using?
• If possible, share a Screenshot or Clip of the issue...
• Do you have any device or app updates pending?

We can use this information, to help make the team aware of the issue and to further investigate.

Thanks!

---

1.UID : 471225276600434688

2. Game modes : Manager mode, Head to Head , Event matches, Challenge mode matches , Tournament mode 

3. No error messages seen on screen

4. Device name: Motorola Edge 30 

5. No device or app update pending 

Player ID :645950863648374784

Which game modes are you playing?

H2H,Manager mode,Tournaments,Challenges.All modes

Are you getting an error message? 

Nope ,no error message

What Device (make/model) are you using?

Samsung Galaxy A51,SM-A515F/DSN

Do you have any device or app updates pending?

No updates 

Player ID :645950863648374784

Which game modes are you playing?

H2H,Manager mode,Tournaments,Challenges.All modes

Are you getting an error message? 

Nope ,no error message

What Device (make/model) are you using?

Samsung Galaxy A51,SM-A515F/DSN

Do you have any device or app updates pending?

No updates 

Hi, I've got the same problem. Can't substitute any player in H2H mode or Manager mode.

Player ID:

581564861054697472

Which game modes are you playing?

vsa, h2h, manager, ect.

Are you getting an error message? 

No, I'm not

What Device (make/model) are you using?

Samsung S20 Plus

Do you have any device or app updates pending?

No, I don't

I passed the introductory chapters, reached level 21, but I still can't make substitutions for football players. Already reinstalled the game, but this problem remains