Unable to Play Head-to-Head, AI Matches, or Skill Games in FC Mobile

Dear EA Support,

I have been experiencing a major issue in FC Mobile for the past week. When I try to play Head-to-Head, the matchmaking screen just keeps showing “Finding an opponent” but never finds one, making it impossible for me to play. Additionally, I am unable to play AI matches or skill games. My in-game account name is Dr.GAMING, and I would really appreciate your help in resolving this issue as soon as possible. Please look into this matter and provide a solution.

Thank you.