Unfair Second Suspension / False Positive Ban Request for Review - FC Mobile
Dear EA Support Team,
I am writing to request a manual review of my FC Mobile account suspension. My account was suspended again for 672 hours, just 15 days after being unbanned.
I would like to clarify that I have played completely fairly and normally without using any third-party software, cheats, mods, or exploits. This repeat suspension appears to be a false positive detection by the automated system.
Account Details:
UserId: [Removed. Don't post this publicly! - CM]
Error Code: 0x00102710
Please kindly investigate this case manually as I believe my account was wrongfully flagged by mistake. I am fully willing to cooperate and provide any additional information if needed.
Thank you for your time and assistance.
Hey 2s0pi1lla6z4,
Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team. They'll be able to take a look into this for you.
