Forum Discussion

FinishR's avatar
FinishR
Seasoned Newcomer
3 days ago

WebStore Region missmatch issue.

I have installed fc mobile recently with my google account which was linked directly with EA account. When I logged in the game its already showing me that google and EA account is linked but I can't redeem the gift for linking ea account. 

But most frustrating thing is with the same ea account/email account I have logged in the webstore i can't receive daily gifts as its showing "Transaction API Error: 1210" and If I try to buy a pack then it's showing me "you can not buy from a different region store other than your game installed region".

Have someone faced this problem? Please help me out someone!

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hi there. Thanks for sharing this. Were you able to use the FC Mobile Web Store before, either to claim daily gifts or make purchases on the same account?

    Also, have you recently changed your EA Account profile region, device/store region, or used a VPN when accessing the game or Web Store?