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awxs4e437xjj's avatar
awxs4e437xjj
Newcomer
1 day ago
Solved

Why showing ban for 28 days?

Why showing banned for 28 daya

 

  • Hey awxs4e437xjj​​, 

    It looks like your account was suspended. This means that we've detected activity on your account that violates our rules.

    If you feel that the action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. 

    Otherwise, you'll need to wait out the duration of the suspension before regaining access to the game. 

    Thanks!

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey awxs4e437xjj​​, 

    It looks like your account was suspended. This means that we've detected activity on your account that violates our rules.

    If you feel that the action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. They'll have the right tools and records to review this for you, as we're unable to make any changes or discuss account details here on the forums. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. 

    Otherwise, you'll need to wait out the duration of the suspension before regaining access to the game. 

    Thanks!