Re: My game is not performing as advertised. EA refuses to help. I need a refund.

I've gone through 2 different EA help routes, Reddit, and Sony. Nobody helped. I bought this game under the false pretense that it would work as advertised, and now that it doesn't, I'm just getting a giant middle finger from EA and Sony. Its a disgrace, I've spent hours fighting customer service and have literally gotten nowhere. Everybody refuses to help.

I don’t know why we post on here, they never respond. Just quit buying the game. This is the first year I don’t own it! Feel pretty good about that 

For real. I just want my money back at this point, which is a process that EA literally makes IMPOSSIBLE. No matter what I say to their customer service reps, I get the same copy-and-paste ChatGPT level responses, which never actually address what I'm saying. I've been trying for nearly a week to talk to someone who can help and it's so obvious that these people not even reading what I'm telling them. It's negligence. They purposely make it impossible to get anywhere.

@rikdawg74yeah i think 25 will be my first year not buying after 20 years