Forum Discussion

2 years ago

Solved

Didn’t receive my all madden welcome pack.

I didn’t receive my all madden welcome pack.

donalgodon
Rising Traveler
1 year ago
@redman1313 Me either. The "welcome pack" and "upgrade token" pack never actually arrived, despite showing as awarded from solos. This game is absolutely ridiculous. Every promo starts the same way. Content late. Packs never arrive, etc. Why do we tolerate this?
EA_Illium
EA Staff (Retired)
1 year ago
Hey

Unfortunately, we cannot assist with missing items or rewards here in the Answers HQ community.

You will want to contact our support to take a further look.

Go to the EA Help homepage.

Select Madden NFL 24

Select the "See all help topics"

Select the option I'm looking for something I bought

You should be able to choose from Chat or Email (options can vary)

Cheers!