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kaplan3281's avatar
kaplan3281
2 years ago
Solved

EA Account Disabled

I'm getting an error when linking my EA account to PSN. It says 20*****@disabled.ea.com. An EA Account can only be linked to one PlayStation® Network account in its lifetime.

Clearly this is an EA made email address that i dont have access to. I dont understand how this happened, why EA doesnt have a quick fix for this, and why in the world there is no phone number or chat to get this fixed. The 'New Case' button on the help page is a broken link and doesnt allow me to create a ticket. There is no chat option even though they claim to have one.

Unbelievable how broken this system is and how poor the customer service is for such a large company. 

Someone please help

technical issues

6 Replies

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  • mangymoose7's avatar
    mangymoose7
    2 years ago

    Did you get yours fixed? I’ve been dealing with this problem on my ps4 for two weeks now. Ea sports emails just say look at forums. 

  • Forasteiro_ZK's avatar
    Forasteiro_ZK
    New Rookie
    26 days ago

    Your accounts can't be linked because
    your PlayStation® Network account
    xxxx already linked to your EA
    Account for  c3*****@disabled.ea.com. An EA
    Account can only be linked to one
    PlayStation® Network account in its
    lifetime.

  • e1cb52fff881b0e0's avatar
    e1cb52fff881b0e0
    Newcomer
    16 days ago

    I have the same problem.. I first encountered this back in 2022 when i was about to log on and plauy some BfV with my friends. There i was greeted with a QR code and the message "Please reset your password" and a 4. step process of how to do so. This did not work..

    I then logged onto my account to check that i was linked to my PSN account (it wasn't, which is weird because it was supposed to be). From there i tried to link it again and was met with this message:

    Your accounts can’t be linked because your PlayStation™Network account [my account name] already linked to your EA Account for ad*****@disabled.ea.com. An EA Account can only be linked to one PlayStation™Network account in its lifetime.

    Now I don't know what to do and every google search leads me to yet another forum where people are struggling with the same issue.

    There is no help from EA support, no phone number to call, no email address to contact.. nothing and I'm getting very frustrated at this point.

    It's now 2025 (3 years after i first encountered the problem) and there hasn't been any progress on this matter for me personally, nor (as it seems) for anyone else..

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