Forum Discussion
9 Replies
I’m getting an error code, WV-33910-6 every time I start up the game with a message saying “Cannot communicate using SSL. How do I fix this?
- @Kashgrace I have no idea
- EA_Barry2 years ago
Community Manager
Check if logging out and then back in to the correct account helps, thanks.
Ever since the update on 1/29/24. I have been unable to connect saying SSL error
I have tried all the restarts clearing cache ect with no change. It wants me to reset my console in safe mode . Any other suggestions or do I need a refund when I lose all my games ect I've downloaded
Showing error :0x00000023
ssl connect error
how do I fix it
Hey my ps5 not letting me play madden 24 & still going through the verification on my ps5 had this ps5 my 1 or 2 months, this the only game that's going through this now this white screen keeps coming up & saying error! Need help please !
- EA_Illium2 years ago
EA Staff (Retired)
[Update]
Hey Everyone,
If you are still running into issues accessing Madden 24 or getting an SSL error message try the following:
Make sure your Platform and EA accounts are linked:
- Go to https://www.ea.com/
- Once Signed in go to Account Settings > Connections and
- Follow the on-screen instructions to link your accounts
- Completely close and relaunch Madden 24
If you continue running into this issue let us know the following:
- EA ID:
- Which platform do you play on?
- What is the exact error your getting?
- When do you get the error? (launching Madden, access a specific mode, etc)
Cheers!
I am still getting this error whenever I try to open Madden24 on my PS4. My EA ID is KingSiafa. My screen reads
“ERROR: 0x00000023
SSLError: 0x00000000
SSL connect error”
Rebooted my system and my router multiple times and it worked!