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Th3pRo3's avatar
3 years ago

Madden 24 ps5 crashing

Basically title. Any time playing challenges or solo battles or any content in the game, the game crashes kicks me and asks me to report the problem

i’ve tried all remedies I can find, on/off, creating space, deleting the game and reinstalling just for the problem to persist 

60 Replies

  • Th3pRo3's avatar
    Th3pRo3
    2 years ago

    Hey EA, 

     It's been a couple months since I wrote you. Hope you had a great holiday and new year! after no response from you and playstation support being adamant this falls back with you all since it's the only game i get the error on i stopped trying for a couple months. Today i logged in assuming you have been hard at work on this issue for a couple months and surely i would be able to enjoy my purchase back in August but in my disbelief, i can't play this game still for longer then 5 minutes.

    I would love to connect with someone on this to get this resolved.

    yours truly,

     Pro 

  • I haven’t had a game console since my PS2 died, 15 years ago.  So when my wife bought a PS5 for my son for Christmas, I was excited to get back into Madden.

    I can’t even get to a football fame.. Mine crashes at the load up screen. I took the game back to Best Buy and told it it was defective, and they gave me a new one. Same thing. Freezes and Crashes. I’ve had the game for 2 weeks, since Christmas. I was able to play 5 or 6 complete games. Now I get nothing….


    Ive  tried every fix, but I get nothing. What a complete disappointment. 

    This will be my last EA Sports purchase.

  • KJack311's avatar
    KJack311
    2 years ago

    Perhaps we all need to file with the Better Business Bureau.  They have my money and have yet to advance through Franchise mode. 

  • Just crashed on NCAA for me…. Same as madden. Devastated 

  • Th3pRo3's avatar
    Th3pRo3
    2 years ago

    Gross. 

    I couldn’t play madden last year as this was never resolved for me and I could never get dialog with a rep

    Was hoping after a couple days of madden 25 being out I wouldn’t hear anything like this but not hopeful now 

    woof

  • I don’t know if this is the same issue, but here’s what happens to me:

    game loads

    play game (any mode, does not seem to matter)

    could be 10 minutes, could be 3 hours

    game crashes so hard it shuts my PlayStation 5 off and the only way to remedy is unplug power and reboot

    it’s been a year, EA. Why is this still an issue??

    I also want to note that this is an older PS5 model, and I haven’t had this issue with any other game since launch. Fully updated, always kept up with updates, no add-ons, all stock, disc version. 

    one thing that has seemed to work (knock on wood) for the time being is I created a new save data for my franchise. Though this started before I began my franchise, maybe making new save data helped somehow? It’s been about 5 hours since the last crash. I’ll keep this updated. 

    but seriously EA! Why is this not fixed? How is this still an issue? 

  • Would just like to update that saving a new file did not fix. Not that I thought it really would, but I got a solid 7 hours playtime before crashing. 

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