I recently bought madden 24 ps4 disc version from Amazon and on the cover of the game it says it will come with the ps5 edition aswell. Ea also mentions the ps4 disc version will come with the ps5 version but I cant seem to attain the ps5 version or upgrade to it
I'm having the same problem
Yeah same thing is happening to me
Same thing here. Not sure if it's EA or PlayStation but I also am getting a response from PS store that my pre order bonus code isn't available at this time.
Having the same issue. Very disappointing and frustrating.
My bonus promo code doesn’t work either? Man, they really dropped the ball on this game. I’m waiting til Tuesday and if it’s not fixed by then. I’m returning it to Amazon on false advertising because it says that we should have a copy of PS5 digital copy with PS4 game purchase.Everyone needs to comment if this is happening to them.
Same. I’m chatting with a playstation.com person but they’re just giving me the same info I already tried from their website. This is some BS
FIX DUAL ENTITLEMENT ON PS4, PS5. No option in game menu. And yes I own PS5 disc console!
having the exact same issue as well, anyone know how to fix it?
exactly same problem for me, anyone know how to fix or if and when there will be a fix?
I’ve still had no response from EA, Sony, PlayStation help or any of their social media outlets. This is terrible customer service
