I recently bought madden 24 ps4 disc version from Amazon and on the cover of the game it says it will come with the ps5 edition aswell. Ea also mentions the ps4 disc version will come with the ps5 version but I cant seem to attain the ps5 version or upgrade to it
Still no fixes on the horizon which is terrible
I was able to download the upgrade, but my data isn't transferring so I'm missing about 15 hours of gameplay.
I'm not sure
Bump
I chatted with someone from EA Help. Someone named Tanshi. They consulted with the “game team” and was told that upgrading is not an option. Despite the fact it is clearly advertised on the game box. I went to Walmart with the chat transcript hoping they would refund it due to false advertisement. But they refused. Tanshi said they cannot refund it due to the purchase occurring at Walmart. So basically nobody can help. I found some executives email addresses online and just sent an email to the three names I found with copies of the chat transcript and pictures of the game box and demanded a response within 24 hours and a full refund. Will update once I get a reply. Will be contacting the BBB about this as well.
It's some kind of bug. Got the disc on release day and haven't been able to upgrade from the start. I have tried it multiple times every day since.
I don't believe any of your in game data transfers over between systems based on the videos I have seen. At this point I have only played a couple exhibition games. Won't start anything else until the upgrade issues are fixed.
