2 years ago

Pre-Order Bonus Code Not Working (PS5 - Amazon)

Pre-ordered from Amazon (PS5 - Physical Standard Edition). The Pre-order code I received is 'invalid'. Amazon notes this is an issue with EA and to contact them, which im learning is next to impossible. How would someone get something like this resolved?

technical issues

2 Replies

EA_Barry
Community Manager
2 years ago
@nwhidden

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.
nwhidden
2 years ago
@EA_Barry I would LOVE to, but each of those links brings me into a loop of the main help page. Im not seeing any way to actually contact an 'advisor'