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Re: Controller issues on PC(PS buttons change to XBOX)

@thaibrodiedoesn't work, all the buttons are working fine, but in online games, the recievers have Xbox icons even tho you are playing with a ps4 controller, the audibles and all the other buttons stay the same, just reciever icons changing somehow

9 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    Thanks for letting us know what you are seeing in Madden NFL 24. 

    For anyone seeing the controller button changes would it be possible to get the following information?

    Client:

    Online ID (Gamertag):

    What type of controller are you using?

    Is the controller wired or wireless?

    Are you getting an error message?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, please share a video of this happening. 

    If on PC, please share a DxDiag 

     

    Cheers!

  • FatManBOBBER's avatar
    FatManBOBBER
    Rising Novice
    2 years ago
    @EA_Illium Hey, if you wan't to replicate the problem, use a ps4/ps5 controller on the PC version of the game, and try solo/offline play, buttons are as they should be, then try it on any online mode: House rules, H2H etc. the buttons change. it's only the reciever icons, and quicktime/spin/juke/ showing on screen that change, picking a play it stays as the right bottons. should be easy to test and find the problem, if a dev just tries it themselves 🙂
  • Client: PC on EA App

    Online ID (Gamertag): DaddyAndo8

    What type of controller are you using? PS5 Controller

    Is the controller wired or wireless? Wireless when battery is charged, wired when not

    Are you getting an error message? No

    Is anything else happening? Buttons change to XBOX layout when online h2h, works fine offline

    Please share any steps you've tried to far to resolve the issue: I unistalled the game, tried ds4windows for controllers, recovering the app



  • kaltennn's avatar
    kaltennn
    2 years ago

    Client: EA App

    Online ID (Gamertag): kaltennn

    What type of controller are you using? dualshock ps4 controller

    Is the controller wired or wireless? wireless

    Are you getting an error message? no

    Is anything else happening? no

    Please share any steps you've tried to far to resolve the issue: toggled steam controller input in steam, exited steam completely, tried wired, restarted computer multiple times, reinstalled the game, reset windows

    If possible, please share a video of this happening. 

    If on PC, please share a DxDiag - attached

    Cheers!

     
  • Client: PC (EA Origin APP)

    Online ID (Gamertag): NolanWoods

    What type of controller are you using?: PS5

    Is the controller wired or wireless?: Wireless (Wired doesn't make a difference)

    Are you getting an error message?: No

    Is anything else happening?: Screwed up button only.

    Please share any steps you've tried to far to resolve the issue: Trying a wire connection (didn't fix it).

    Here is a VIDEO of it happening within the first 15 seconds. https://www.youtube.com/watch?v=yYxMLrS901Q

  • Zappa35's avatar
    Zappa35
    2 years ago

    @EA_I Id is zappa35. Controller is ps4 controller (plugged in by usb) yet shows xbox icons during matches. I am playing on pc and using ea app, not steam. I have tried house rules and h2h game modes and the same thing happens. I have tried doing a repair install, restarting my pc, unplugging controller and plugging back in, using another ps4 controller and nothing helps. Ill give it a couple days, then im unsubscribing to ea play pro cuz this is rediculous,(only subscribe to play madden anyways).

  • And now im resubscribing. I know, i know. "ye of little faith"

  • I am using a PlayStation controller and it shows up as an Xbox one. 

    ID: HibanasFeet194

    It is wired

    No error message

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