Re: Not receiving coin rewards per game during MUT h2h seasons

• Platform (or client): Xbox Series X
• EA ID (PSN ID/Gamertag): Quagile
• Are you getting an error message? No
• Does this happen to any other account on the device? Only have one account
• Is anything else happening? Coins are not rewarded after h2h game 
• Please share any steps you've tried to far to resolve the issue: Reinstalled, cleared madden saved data, have had a ea support ticket open for over 2 weeks but no response
• If possible, share a Screenshot or Clip...

As seen in the video, I am returning to the menu after a player quit the game, coins stay constant at 51,043. Coins usually are rewarded after backing out of the h2h menu or after the "pending game" notification is closed.

Hey all, 

Thanks for reaching out about this. I wanted to drop in and let you know that we are currently looking into it. 

We appreciate you bearing with us while we're investigating. 

Hi, is there a status update on this?

bump

@EA_Kent @EA_Illium 

Can we please get a status update on this? Its now approaching a month since this thread was made and everyone has been losing out on coins for h2h games (if someone quits or leaves in the first half).

Still occurs after todays maintenance. Status on this issue?????  Almost a month now

@EA_Kent  @EA_Illium 

bump

bump

Hey @Quagile, 

Is this happening when you actually finish a game, or is it only happening when your opponent is quitting out? 

@EA_Kent 

You do not receive coins if:

-you or your opponent quits in the first half

You receive coins if:

-you or your opponent quits in the second half

-game is finished

Basically from above ^ coins are not rewarded if players quit/disconnect in the first half

This is just not a me issue by the way, I have seen more players with the issue by doing a quick search of "h2h coins" on twitter, and also have seen additional threads made on a third party website (mut.gg). In addition this does not only happen in seasons but also in mut champs (can't speak for the rest of the modes as I only play seasons and champs).

As said this has been going on for a month straight.

still occurring as of 4/5/24

Issue still occurs after maintenance on 4/9/24, is this going to be fixed??

@EA_Kent  @EA_Illium 

still occurs

Still occurs

this is working as intended, it is to stop coin farmers and force you to spend real money in the store if you want stuff. same reason that NEW accounts cannot post auctions until level 11 and removed all xp from all programs besides doing the 3 dailies and the weekly stuff, to force you to spend real money in the store if you want stuff.

Would rather hear from @EA_Kent  or @EA_Illium  if its intended. I understand stopping coin farmers but don't understand your xp point. They removed the XP from the comp pass but there have been plenty of XP included in programs recently like ring of honor, reel deals, sugar rush etc.

not if you start today, go take a look, there is NO xp in any programs anymore besides doing dailies and the weekly challenges. so someone new gets the game, cant post auctions, and cant level up to post auctions. so how do they get cards, or sell ones they get to get different ones? they have to play for 2 weeks first? also there is 0% that anyone from ea will ever admit the coin thing is on purpose. but we are not stupid

It does make sense for them to remove the XP now because those programs were tied to season 5, as today is the first day of season 6. If they were to keep the XP on for reel deels and ring of honor programs (both have 6 days left on the program) and players intentionally leveled up the passes to a certain point without hitting the XP to just hit them today (season 6), you would be able to get a heavy head start on season 6 by combining XP you got from both programs, which is probably what they don't want. I assume that's the same reason  XP was removed from the comp pass. The draft promo releasing tomorrow will likely have XP included in the pass.

Either way not trying to go back and forth here but still looking for official word on the issue this thread is for.

oh ok well good luck with that, you know ea will enever answer and the ea guys here are just forum mods, they dont know anything which is apparent just by looking at their responses to other topics. wish you the best though

@EA_Kent @EA_Illium 

Any updates? Thread is close to 2 months old and there has been no movement at all.

@EA_Kent  Can I get a some type of response here??? I see you posting on other threads but seem to be ignoring this 2 month old one. You asked me for more information 3 weeks ago, I provided it, and I haven't seen a response since. This issue is still occurring to this day and from my perspective it seems like its just being ignored.

Still occurs

Still occurs

Issue still exists

Still occurs, thread over two months old 😠