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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: XBox controller is not recognized in game after launching Madden 24.

Hi @Strohs13 Have you tried switching to wireless with BT or the Xbox adapter? 

Also to check to you have any other programs, overlays, or security software that might be causing a conflict with the controller?

Cheers!

4 Replies

  • Strohs13's avatar
    Strohs13
    2 years ago

    I connected the controller using Bluetooth as suggested instead of USB and the controller is still not recognized in game after launching Madden.  The controller is recognized in all other games I play with no issues, it's only Madden 24 that is not recognizing it.     

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Strohs13 To confirm is it a Microsoft controller (is so which one?) or a third-party device?

    Can you check for any windows updates or updates for the controller drivers?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Strohs13, I wanted check if there has been any change or if your still running into issues with the Xbox controller?

  • Limo1464's avatar
    Limo1464
    7 months ago

    This is happening for all pc players. We can’t play the game unless we use mouse and keyboard. 

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