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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

"Servers cannot process your request" error - Challenges

Hi everyone,

Are you getting a "servers cannot process your request" error when you're trying to play or complete a Challenge? Please share the information requested below!

  • Which platform are you playing on? 
  • Are you playing the Gen 4 (PS4/Xbox One) or Gen 5 (PS5, Xbox Series X|S, PC) version of the game?
  • What is the name of the Challenge where you're seeing the error? 
  • When does the error pop up? Are you getting it as soon as you try to select the Challenge? Does it come up in the middle or at the end of the game? 
  • When did you start seeing this error?  
  • Do you remember making any changes to your lineup before it started happening? 
  • Can you think of any other info that might be helpful? 

If you can share as much of the above information as possible, that will be helpful for us to look into what might be causing this error. Thanks!

28 Replies

  • lord_m8trix's avatar
    lord_m8trix
    Seasoned Novice
    2 years ago

    Unfortunately that didn’t work and the aforementioned player isn’t in your lineup until you start the player challenge. So I’m at a loss especially since I’ve been able to start and complete every other UL Challenge but his. 

  • lord_m8trix's avatar
    lord_m8trix
    Seasoned Novice
    2 years ago

    After reordering the roster several different times I was able to play those challenges. Odd glitch.

  • Ultimate Legends Larry Wilson first challenge. Either the loading screen does not stop and goes on indefinitely or if the loading screen stops this error pops up. I am on an Xbox One system. I even went back through a couple of times and we played the Walter Payton challenges hoping it would override whatever was going on but it has not. This started night before last from this date.

  • rippedm's avatar
    rippedm
    Rising Rookie
    2 years ago

    My ultimate legends Marvin Harrison drills and like 3 different crucible solos are glitched. Making it so I xant get my David fully upgraded, as a bucs fan this is extremely frustrating and keeping me a token away from my 99 ultimate legends. I go to play and it says previous game being processed, then I go to play it again and it kicks me from servers. It's been doing this and booting me from squads games before they start ever since the last theme team remix update. ABOUT 3 WEEKS! If this was a market place issue it'd be fixed that day. So frustrating, how am I supposed to justify buying a new college game when this one is in such a sad state. They could at least give out make rights but you wouldn't be able to profit off that so no right. Lol. 

  • Thanks!  I was having this same issue with Week 12 of the Ultimate Legends challenges.  Created a new roster like you suggested and it worked!  I was able to continue the challenges.  

  • Playstation 

    Gen 5

    Redzone Royale

    When I try to play challeneges,(Wont even let me start them)

    When redzone royale first came out

    I took Jayden daniels Draft card off my line up and switched it with RG3 Golden ticket 

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