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EA_Kent's avatar
EA_Kent
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2 years ago

"Servers cannot process your request" error when entering MUT

Hi everyone, 

Are you getting a "servers cannot process your request" error when you're trying to enter Madden Ultimate Team? Please share the information requested below! 

  • Which platform are you playing on? 
  • Are you playing the Gen 4 (PS4/Xbox One) or Gen 5 (PS5, Xbox Series X|S, PC) version of the game?
  • When did you start seeing this error?  
  • Do you remember making any changes to your MUT lineup before it started happening? 
  • Can you think of any other info that might be helpful? 

If you can share as much of the above information as possible, that will be helpful for us to look into what might be causing this error. Thanks!

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