Ultimate Team not Accessible

I can't complete Week 7 Deion Sanders and Week 10 Derrick Brooks ultimate team challenges. I keep getting ERROR...Our servers cannot process your request at this time. Try again later.

I've tried restarting the game to no avail. Can anyone help with this problem? I'm only a few coins away from getting my free Ultimate Legend player and I can't get do to this problem. Can someone please help?

I can play everything online, EXCEPT play a friend. at some point i retired even to use my new players, but when i try to lock in my line up it tells me “our servers cannot process your request at this time”.

Hey @R3YKing24 Which platform are you on? 

Hi @Jamell864-2, 

If you're still getting the same error when you're trying to complete these challenges, would you mind sharing a bit more info? 

• Which platform do you play on?
• What is your Xbox Gamertag/PSN ID/EA Account ID? 

Product: Madden NFL 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID? KayneDawg
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
Date/time issue occurred Today at 6:00 A.M. Pacific Time
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Competitive Pass
Summarize your bug When I select "Ultimate Team" from the initial Madden 24 menu, I get a loading screen for around thirty seconds. Unfortunately, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later."
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to enter Ultimate Team from my Main Menu
What happens when the bug occurs? I get a loading screen for around thirty seconds; however, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later." When I click "OK", I sometimes am bounced back to the Madden 24 Main Menu. Once in awhile, I am trapped in the black loading screen, even after clicking "OK". ‌
What do you expect to see? I expect to see the Ultimate Team menu, showing tabs for "Challenges", "Solo Battles", etc.

‌

Originally, I encountered this bug on February 6th. For awhile, it occurred quite regularly. Then, it was fixed. Unfortunately, this is the second Friday in a row that the bug has recurred.

The below is pasted from one of my past reports, just in case what I am experiencing now is the exact same issue that was solved previously:

Strangely, I sometimes (1 out of 20 tries, but only at a certain time of day) can enter Ultimate Team and play. Ultimate Team occasionally seems to work for a few hours at a time between 6 P.M. and 8 P.M. Pacific Time. Sometimes I start playing, then get kicked back out to the Main Menu and am unable to resume playing. If I play for awhile, then shut down Madden 24, Ultimate Team will not be accessible when I boot up the game the next time.

Thank you!

Hi @Kayne9One 

Thanks for letting us know what your running into with Madden 24. 

When you have a moment could we give the following a try?

Cheers!

Product: Madden NFL 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID? KayneDawg
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
Date/time issue occurred Today, beginning at approximately 8:00 A.M. Pacific Time
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Competitive Pass
Summarize your bug When I select "Ultimate Team" from the initial Madden 24 menu, I get a loading screen for around thirty seconds. Unfortunately, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later." ‌
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Attempt to enter Ultimate Team from my Main Menu
What happens when the bug occurs? I get a loading screen for around thirty seconds; however, Ultimate Team never loads. Instead, I get a screen that says, "ERROR - Our servers cannot process your request at this time. Please try again later." When I click "OK", I sometimes am bounced back to the Madden 24 Main Menu. Once in awhile, I am trapped in the black loading screen, even after clicking "OK". ‌
What do you expect to see? I expect to see the Ultimate Team menu, showing tabs for "Challenges", "Solo Battles", etc.

‌

Originally, I encountered this bug on February 6th. For awhile, it occurred quite regularly. Then, it was fixed. Unfortunately, yesterday was the second Friday in a row that the bug has recurred.  Now, this is the second day in a row it has happened.

The below is pasted from one of my past reports, just in case what I am experiencing now is the exact same issue that was solved previously:

Strangely, I sometimes (1 out of 20 tries, but only at a certain time of day) can enter Ultimate Team and play. Ultimate Team occasionally seems to work for a few hours at a time between 6 P.M. and 8 P.M. Pacific Time. Sometimes I start playing, then get kicked back out to the Main Menu and am unable to resume playing. If I play for awhile, then shut down Madden 24, Ultimate Team will not be accessible when I boot up the game the next time.

Originally, I encountered this bug on February 6th. For awhile, it occurred quite regularly. Then, it was fixed. Unfortunately, this is the second Friday in a row that the bug has recurred.

The below is pasted from one of my past reports, just in case what I am experiencing now is the exact same issue that was solved previously:

Strangely, I sometimes (1 out of 20 tries, but only at a certain time of day) can enter Ultimate Team and play. Ultimate Team occasionally seems to work for a few hours at a time between 6 P.M. and 8 P.M. Pacific Time. Sometimes I start playing, then get kicked back out to the Main Menu and am unable to resume playing. If I play for awhile, then shut down Madden 24, Ultimate Team will not be accessible when I boot up the game the next time.

Thank you!