Madden keeps crashing

I feel like you aren’t even trying… literally every system is having the same issue. Its not the platform. Its the game. Its been ongoing since the update tuesday, and you guys still seem unaware. Just glancing through here and reddit i know it is happening to everyone who plays superstar. I can see once EA gets our money you have no incentive to make the product playable. Can upu provide an email or a phone number to contact? This chat room crap is getting nowhere.

I’ve tried all those things already. I don’t have an external drive. Should I just uninstall this game. I feel like paying $70 for a game that doesn’t work isn’t worth it 

I literally been getting kicked my superstar career for a whole week now I paid 70$ to be able to play the career mode I’ve done everything Sony told me to do I reset my console multiple times deleted my game multiple times for me to still get CE-108255-1 error like I’m really starting to get frustrated because everytime I start a game I’m getting something went wrong with this game or app this needs to get fixed asap 

Hey Everyone, 

Thanks for letting us know what you're running into with Madden 25. I wanted to check with this thread who might still be running into crashing when attempting to play Superstar?

If you are still crashing, try the following steps if you have not already. 

Xbox

PlayStation

If this continues let us know the following:

• EA ID (PSN ID/Gamertag):
• Which platform are you on?
• Are you getting an error message?
• Does this happen when loading into a specific mode or performing an action in a mode?
• If possible, share a Screenshot or Clip...
• If on PC, please share a DxDiag file and an EA app Error ID Number

Cheers!

Same issue still going on. XBox Series X. Gamertag: Insta Buzz. No codes, game just freezes for 2-4 seconds and then I'm directed to the XBox main menu. Game relaunches from scratch, it completely closes out. 

I see there was a system software update for the PS5 today that help anyone???

Tried all of these steps several times. Still crashes… I’ve played the same first quarter against the Eagles at least a hundred times… trying different troubleshooting I research and repeating the steps over and over again… Please fix as soon as possible….

This is pretty ridiculous. The only time I get to play the game I can’t because it keep kicking me back to Home Screen. Can’t build my player up I’m paying for. Sad and need a fix asap

Darealkory135

ps5 

crashes when playing superstar literally play one quarter then crashes it’s been doing this for about 2 weeks now