MUT 25 H2H WINS NOT BEING RECORDED. PS4 ISSUE? EA SAID SCREE PS4 USERS?

Has anyone else had this problem? Whenever I am playing head-to-head game modes such as seasons and championed and I win the game several times I have one and it has not recorded it to my overall record. This has happened probably going on for several months now. Also when I go to substitute a player in my lineup at the lineup screen it will give me a message saying server error and not allow me to substitute the player. This is happened to me and cost me several player and coin packs multiple times and when I was able to speak to EA I was basically told there was nothing they could do to post a problem on here and hope for the best. They have no problem charging full price for the game and charging for extra content yet I can't even get the content that I earned through winning games. If anyone has any suggestions advice or helpful thoughts please let me know!