Forum Discussion

Angelot313's avatar
Angelot313
Rising Novice
9 days ago

Got Van Noy instead of Fitzpatrick

please help, my xbox gamertag is AngeloBeast T, I dont want this guy and earned fitzpatrick please help

 

7 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Angelot313 If the wrong rewards were given, you have to contact support so that they can verify the wrong ones were applied. If it were a case of accidentally picking A over B, sadly, that is not a situation that we can accommodate as we don't change rewards that were applied to an account.

  • Angelot313's avatar
    Angelot313
    Rising Novice
    8 days ago

    I have proof of me being top 100, i played a game and it pushed me back to champ three, there is my proof when the season ended also that i was top 100 

     

     

  • they told me to contact forums and your telling me to contact support

     

     

  • Fur1ousstylez's avatar
    Fur1ousstylez
    Rising Novice
    8 days ago

    There are several people who have this happen, but you aren't answering people.... Please get this corrected.... I still haven't received my Season 6 rewards and I have emailed "SUPPORT" over 15 times and now I got Van Noy instead of Patrick when  I was Top 100 again!!! As gamers we really shouldn't have to take screenshots to prove anything when it's your system that keeps messing up and we aren't getting any help fixing it. 

  • Angelot313's avatar
    Angelot313
    Rising Novice
    8 days ago

    Fur1ousstylezFR, we shouldn’t get penalized for their system making mistakes, and now they banned me from contacting support 🤣🤣

  • Madsen121's avatar
    Madsen121
    Seasoned Novice
    7 days ago

    EA_ShepardSupport tells us they cannot help, they tell us to go here on the fourms, We come to the forums and are told to go back to support. Who is lying here? 

     

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